National Redress Scheme

The National Redress Scheme provides acknowledgement and support to people who experienced institutional child sexual abuse.

It was created in response to the Royal Commission into Institutional Responses to Child Sexual Abuse, which estimated that 60,000 people experienced institutional child sexual abuse in Australia.

Redress is an alternative to seeking compensation through the courts.

The National Redress Scheme can provide three things:

  • access to counselling
  • a payment
  • a direct personal response (e.g. an apology) from the institution for people who want it.

The National Redress Scheme started on 1 July 2018 and will run for 10 years. The Northern Territory Government has committed to join the National Redress Scheme. This means that people who were abused in the care of a Northern Territory Government institution can apply to the National Redress Scheme for redress.

People can apply now using an online or paper form.

Free confidential redress support services are available throughout the process and can be accessed via the Australian Government Department of Social Services website.

Redress Support Services can help explain the scheme and who can apply.

For more information visit National Redress Scheme website or call the National Redress Scheme line on 1800 737 377.

Northern Territory

The NT Redress Coordination Team can help in coordinating psychological counselling and facilitating a direct personal response for those people who have received redress.

If you have received redress, reside in the NT and have elected to have access to counselling please contact the NT Redress Coordination Team.

The team can help you to access counselling in the NT.

When you contact the team please supply them with your name, redress ID number and the region you would like to access counselling.

If you have elected for a direct personal response (DPR) from an NT institution the NT Redress Coordination Team can coordinate this for you.

DPR and counselling is always your choice and can be organised at any time throughout the 10 years of the National Redress Scheme if you elected for it in your acceptance of redress.

When accessing either counselling or a DPR you are welcome to have a support person to assist you. This includes having a support person contact the team on your behalf. The team can help with a nominee form for a support person to act on your behalf.

The NT Redress Coordination Team can be contacted on:

08 8924 4018

Level 1, Darwin Central Office Suites

21 Knuckey Street, Darwin, NT, 0800

As always, the freedom of information process is available for those wanting to access their personal records from Northern Territory Government institutions.

Details about how to access your personal records can be found on the Freedom of Information website or for access to historical records go to Northern Territory Archives Service on the Department of Tourism, Sport and Culture website.

Last updated: 27 May 2019

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