Crime Victims Services Unit
The Crime Victims Services Unit can pay financial assistance to victims of crime who have suffered financial loss or injury as a result of a violent act that occurred in the Northern Territory.
What you can claim, and the amount of money you might receive depends on the circumstances of the violent act, and whether you are the primary, secondary or family victim.
If you are a primary or secondary victim, you can check Schedules 1-3 of the Victim of Crime Assistance Regulations for the amount that can be claimed for the injuries you have suffered.
Note that if the injuries fall under the threshold amount of $7,500 you will not be entitled to an award for the injuries. You may still be entitled to claim for financial loss (such as loss of wages or medical or other health expenses) incurred as a result of the violent act.
Making an application for financial assistance
- I was injured as a direct result of a violent act, including domestic violence.
- I am the victim of a compensable violent act (some sexual assaults are compensable violent acts).
- I was injured trying to prevent another person from committing a violent act.
- I was injured trying to help or rescue another person against whom a violent act was being committed.
- I was injured trying to arrest a person who was committing or just committed a violent act.
You are a Primary Victim.
- I was at the scene of the violent act, and have suffered an injury as a result of witnessing the act.
- I am a child, step-child or under the guardianship of the victim, and I suffered an injury as a result of becoming aware of the violent act.
- I am a parent, step- parent, or guardian of a child who was a victim, and I suffered an injury as a result of becoming aware of the violent act.
You are a Secondary Victim.
- I am the spouse or de facto partner of someone who has died as a result of a violent act.
- I am the parent, step-parent, or guardian of someone who has died as a result of a violent act.
- I am child, step-child or under the guardianship of someone who has died as a result of a violent act.
- I am entirely or substantially dependent for financial support on someone who has died as a result of a violent act.
You are a Family Victim.
Note that people who are injured as a result of a motor accident, or in the course of employment are generally not eligible to receive an award under the Victims of Crime Assistance Act.
Under the scheme, a victim who is experiencing financial hardship as a result of the violent act can claim a payment of up to $5,000 to cover financial loss - out of pocket expenses such as medical and other health expenses or loss of earnings. Use the application for Application for an Immediate Payment of Financial Assistance .
There is no charge for lodging an application.
Want to know more? Download our brochure .
If you are a victim of a violent act or relative or close friend of a victim you are entitled to free counselling. Counselling services for victims of crime are located across the Territory. For more information, please contact CatholicCare NT on 1800 899 855 or 8944 2000.
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Keeping Women Safe in their Homes Program
The Keeping Women Safe in their Homes Program provides women and any of their children living in Darwin or Palmerston who are experiencing domestic and family violence, with security assessment, safety planning and home security upgrade services, free of charge. The aim of the program is to allow the victims of domestic and family violence to stay in their homes (where it is safe to do so) or a home of their choice, and have the perpetrator of the violence leave. To enquire about the program, please contact YWCA Darwin on (08) 8932 9155. The program is a Commonwealth-funded 2-year program which commenced in the Territory on 1 July 2017.
Safe at Home Program
The Safe at Home Program provides home security upgrades to Territorians who are at risk of unlawful entry or domestic violence, and clean up and re-secure services after a residential break in. To enquire about the program, please contact Victims of Crime NT on 1800 672 242 (24 hours).
The Victims Register was established to address the concerns of victims of violent criminal offences and serious sexual offences. The Victims Register is a database which enables the Crime Victims Services Unit to provide registered victims and concerned persons with certain information about offenders. It also allows victims to make written submissions to the Parole Board in relation to relevant offenders (even if a victim is not registered on the Victims Register, the Parole Board will attempt to contact the victim because the inclusion of victim information in an offender’s parole report is a requirement.
For inquiries about an offender’s parole application, contact the Parole Board of the Northern Territory on (08) 8935 7477; website: http://www.paroleboard.nt.gov.au. Information provided to the Victims Register remains strictly confidential. Access to this information is strictly limited to staff with a genuine and essential need to have such access and will not be made available to offenders or other persons.
Charter for Victims of Crime
For further information and assistance
Phone: 1800 460 363 (Northern Territory) or (08) 8924 4080 (Interstate)
Crime Victims Services Unit
GPO Box 1722
DARWIN NT 0801
Visit in person at:
Level 1, Darwin Central
21 Knuckey Street, Darwin NT 0800
8:30 am to 4:00 pm Monday – Friday
Please note, staff are unable to provide legal advice.
Last updated: 10 April 2019